• WOMEN
  • MEN
  • BLOG
  • How it works
  • Why custom
  • faq
  • EN f
     
  • LOOKBOOK
  • SUITS
    • 3D Designer
    • DESIGN YOUR SUIT
    • Collections
    • Business Essentials Suits
    • Statement Suits
    • Tuxedos & Party Suits
    • New Arrivals
    • All Suits
  • Shirts & Tops
    • 3D Designer
    • DESIGN YOUR SHIRT
    • Collections
    • Business Shirts
    • Casual Shirts
    • Must-Have Blouses
    • New Arrivals
    • All shirts
  • WOMEN BLAZERS
    • 3D Designer
    • Design your Blazer
    • Collections
    • Business Essentials Jackets
    • Casual Blazers
    • Tuxedo & Party Jackets
    • New Arrivals
    • All Blazers
  • Wool Coats
    • 3D Designer
    • Design your coat
    • Collections
    • Business Coats
    • Casual Coats
    • Short Coats
    • Long Coats
    • New Arrivals
    • All Coats
  • Dresses
    • 3D Designer
    • Design your Dress
    • Collections
    • Business Dresses
    • Casual dresses
    • Special Occasions
    • All dresses
  • Pants
    • 3D Designer
    • Design your pants
    • Collections
    • Business Pants
    • Casual Pants
    • Stylish Pants
    • New Arrivals
    • All Pants
  • Trench
    • 3D Designer
    • Design your Trench Coat
    • Collections
    • Timeless Trench Coats
    • Short Trenchcoats
    • Long Trenchcoats
    • All Trench Coats
  • Skirts
    • 3D Designer
    • DESIGN YOUR SKIRT
    • Collections
    • Business Skirts
    • High waisted Pencil Skirts
    • Midi Skirts
    • New Arrivals
    • All Skirts
  • Other
    • Accessories
    • GiftsNEW
    • FABRIC SAMPLES SERVICE
  • B
    My Account
    e
    Shopping Bag
    .

    INFO & FAQ

    INFO

    • How it works
    • Why custom
    • Perfect Fit Guarantee
    • How it's made
    • Our fabrics
      • Suits, Jackets & Pants Fabrics
      • Shirt Fabrics
      • Coat Fabrics
    • About us
    • Contact us

    PERFECT FIT GUARANTEE

    All Sumissura garments are hand-made under strict quality control to provide you with a perfectly fitted garment. In rare occasions your product may not have the right fit - that's why we created the Perfect Fit Guarantee.

    SIMPLE AND RELIABLE

    At Sumissura we know that fit matters. If against all odds, your garment does not fit you properly we will cover some of the alteration costs made by your local tailor or, alternatively, we will make a new garment for you

    ALTERATIONS

    You pick the tailor,
    we pick up the cost.

    About alterations

    REMAKES

    Is your product unalterable?
    No problem. We’ll remake it for you.

    About remakes

    ALTERATIONS

    If the garment requires only a few adjustments in order to fit you perfectly, take it to a local tailor:
    we will reimburse this expense up to 25% of the value of the garment.

    1

    LOCAL TAILOR

    Take your garment to your local tailor within 7 days from receiving your garment.

    2

    INVOICE

    Ask your tailor for an invoice and a short description of the adjustments applied to your garment.

    3

    SUPPORT TICKET

    Log into your Sumissura account, go to "Open Support Ticket" and attach the invoice and the description.

    4

    REFUND

    Sumissura will refund your expense within 72 hours.

    more info

    REMAKES

    On the rare occasion that your order cannot be altered, we will remake it for you.

    1

    LOGIN

    Log in to your SUMISSURA user account within 7 days from receiving your garment.

    2

    SUPPORT TICKET

    Open a support ticket and describe the issue as accurately as possible.

    3

    CONTACT

    We will contact you within the next 24-48 hours.

    4

    REMAKE

    After SUMISSURA quality control department verifies your case, we will proceed to do a remake of the garment.

    more info
    • Questions
    • Help & Contact
    • Delivery & Returns
    • Order fabric samples
    • Track order
    • Terms and Conditions
    • Women's Store
    • Custom Blazers
    • Custom Dress Shirts
    • Custom Pants
    • Custom Skirt
    • Men's Store
    • Custom Suits
    • Custom Dress Shirts
    • Custom Jackets
    • Custom Pants
    • Gift Card
    • Other products

    Receive our newsletter

    Follow Sumissura

    Facebook Twitter Instagram Linkedin Pinterest