I was so impressed with the way the customization process is set out. Oh and let me tell you about their on point and accurate sizing system. All you need do is enter a few of your measurements along with your height and you are then provided with an approximate calculation of your full measurements. One added bonus is that if you are curvy and have a larger bust or a little tummy, this is factored in when designing the shirt to ensure great lines and a comfortable, tailor made fit. I must say I am very happy with the end result. Bottom line, Sumissura is the business! I can’t say enough how impressed I was with their service. I give them top rating for their customization process as well.